The internet and social media are very useful tools in our modern day society. When used well they can keep us well informed and feel part of the school community. However, when abused can cause anxiety for others and unnecessary negativity for our schools.
If parents/carers are not happy with anything at school then the appropriate way is to contact the school to resolve the issues . School has a robust complaints policy in place that should be followed if things can’t be resolved.
Below is a contract that every parent will be asked to sign setting out our expectations on using the internet and social media:
Online channels are an important way for parents/carers to communicate with, or about, our school.
The school uses the following channels:
- Our official Facebook page
- Email/text groups for parents (for school announcements and information)
- Our virtual learning platform
Parents/carers also set up independent channels to help them stay on top of what’s happening in their child’s class. For example, class/year Facebook groups, email groups, or chats (through apps such as WhatsApp).
When communicating with the school via official communication channels, or using private/independent channels to talk about the school, I will:
- Be respectful towards members of staff, and the school, at all times
- Be respectful of other parents/carers and children
- Direct any complaints or concerns through the school’s official channels, so they can be dealt with in line with the school’s complaints procedure
I will not:
- Use private groups, the school’s Facebook page, or personal social media to complain about or criticise the school or members of staff. This is not constructive and the school can’t improve or address issues if they aren’t raised in an appropriate way
- Use private groups, the school’s Facebook page, or personal social media to complain about, or try to resolve, a behaviour issue involving other pupils. I will contact the school and speak to the appropriate member of staff if I’m aware of a specific behaviour issue or incident
- Upload or share photos or videos on social media of any child other than my own, unless it is non-school related e.g Birthday party.